If you get a new device, be sure to disable and then reenable 2FA on your Activision account using a supported authenticator app* on your new device. Only use a backup code when you cannot access your authenticator app (e.g., lost, broken, or new device). IMPORTANT! Backup codes should not be used as the primary way to log in to your account. Since the backup codes are mainly used when you cannot access your authenticator app, we recommend keeping your backup codes somewhere other than on the device with the app. Enter your Activision account password, then enter the 6-digit authentication code from the authenticator app (listed under Activision).Īfter setting up 2FA, you will also be given ten backup codes to use if you can't access your authenticator app.īe sure to keep your backup codes somewhere safe but accessible.Tap ADD ACCOUNT in the authenticator app.Microsoft Authenticator: Tap the plus (+) sign to add account and select Other for type of account.Google Authenticator: Tap the plus (+) sign and select Scan a QR code.Authy: Select Add Account and Scan QR Code.Open the authenticator app to add your Activision account.If you’ve already confirmed to make other changes to your account, you will not need to confirm again. Please note: You will only need to confirm you own an account once per login session.Enter the code to confirm you’re the owner of the account. Check your inbox for an email with a code.Select ENABLE TWO-FACTOR AUTHENTICATION.Download and install a supported authenticator app* on your smartphone or tablet.This story was originally published in March 2018. UPDATED with Google 2FA adoption results. Select the kind of phone you are transferring the accounts to, and then the website will generate a QR code that you can scan. Go to your Google Account page, select Security in the left-hand navbar, select 2-Step Verification, scroll down to Authenticator app and select "Change phone." If an iPhone is involved in any step of this procedure, you'll have to use a desktop or laptop computer instead. Scroll down to the bottom of the page to the My Google. Follow the provided instructions to complete the setup. Access the Security tab in the top menu and choose '2-Step verification.' In the ' Add more second steps to verify its you,' choose the Authenticator app and then click on the '+ Set up authenticator' button. A Google Support site, Common issues with 2Step Verification, details the steps for correcting the time in the app. Go to your 'Google My Account' page and log in. If the time is not correctly synchronized, the verification codes will not work. Scan the QR code on the old phone with the new phone's camera, and you'll be all set. The Google Authenticator app has an internal time sync setting, Time correction for codes. Select Import Accounts, then Scan QR code. Keep that on the screen, open the Authenticator app on the new phone and go to Transfer Accounts again. Your old phone will then generate its own QR code. Select Export Accounts, enter your phone's PIN or your fingerprint, and select the accounts to be exported. In the Authenticator app on the old phone, tap the menu icon in the upper right and select Transfer Accounts. You'll need to have both phones with you to do this, and both will need to have the latest version of the Google Authenticator app installed. But as of May 2020, you can easily transfer all your authenticator "seeds" directly from one Android phone to another. Until recently, Google Authenticator made you start from scratch all over again when you got a new phone. How to transfer Google Authenticator to a new phone
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